I am not being compensated for this post. I am not following this post with a giveaway. This particular ‘anthem’ is simply that; highest praise for the newest Auto repair place in Atlanta: Anthem Automotive.
I’m not sure anyone gets really excited to go to get their car repaired. We just purchased my SUV and the battery died while sitting in the garage. We were all set to go to my parents over the weekend (car packed to the brim) and the car wouldn’t crank. Ugh. Being the problem solver that he is, Steven attempted to start the car with a jump: and it still wouldn’t start. After the jump, a few fuses blew and messed up my car’s air blower motor. If it isn’t bats, its something else, right? It is so frustrating to spend money on things you will never see…and so much more fun to spend on new furniture, clothing, or gadgets.
Anthem started with the mission to provide quality service and repair at extremely competitive prices without stopping you from doing the things that you need to do. In fact, they have a shuttle to take you wherever you need to be if the repair will take longer than an hour. The term quality is thrown around so loosely, so I need to clarify exactly what quality looks like at Anthem automotive.
Transparency: The owner, Wes Daniel, is extremely visible and vocal about the status of your vehicle, and exactly what is going on when it is going on. The mechanics, themselves, will walk into the waiting room, shake your hand, look you in the eye, and treat you with dignity and respect. There is something to be said for mechanics that don’t treat women as ‘lesser than.’ There is nothing worse than going to an auto-shop and wondering if you’re being taken advantage of…because the technicians are talking to you ‘like a girl.’ Wes showed me the part that was causing such a ruckus in my vehicle and explained what was happening in a way that didn’t sound like a foreign language. Each of the employees takes the time to be consummate professionals in an industry infamous for over-charging the clueless. (i.e. Me).
Expediency: The parts that were required for maintenance on my car were out of the state. The shop received the part the next day and fit me into their hectic schedule to get the work completed. The mechanics are efficient and accommodating.
Pride: Most auto-repair places have a waiting room that feels like it hasn’t been renovated since 1972. You’re lucky if you get a plastic chair or two and burned coffee. The restroom? You might as well call it a hole in the ground: dirty, dingy, and dark.
The work bays are typically dirty and stained concrete with lifts that look like they haven’t been cleaned since they were installed. At Anthem, it feels like a dealership. You know the look: crisp, clean, and perfectly bright illuminating your car to make it look brand new.
What I love about Anthem is that little Bear and I were able to spend time in the waiting room without feeling uncomfortable. Little guy felt so comfortable taking a nap with me on their cozy couch while I sipped on some freshly brewed Starbucks coffee. They will soon have a children’s playroom…which should come right in time for my little guy to play in (we’ll be loyal but hopefully not frequent customers after they fix our car!)
Their work floor has WHITE floors, brand new lifts, and is nearly spotless. The bathroom is super clean and has a nice bench, which came in handy for diaper changes. We felt right at home.
Convenience: If you need to go to work or would rather wait at home, they have a shuttle to take you to where you need to be. Each of the employees truly has a servant heart…they really want to make the process of auto repair as painless as possible. Wes, himself drove us all the way back until I realized I had no way to get into our home…and promptly drove us right back to Anthem. Neither Bear nor I minded.
So…if you find yourself in the market for auto repair…make a trip to Anthem. You won’t be disappointed!